Utility Billing is responsible for customer care, billing, arranging service calls, setting up new accounts, closing accounts, and collecting payments.

• Bills are mailed on the 10th, and due by the 30th.
• To avoid a $10.00 late fee, please make sure the account is paid by 4:30 p.m. on the 30th of every month.
• If the past due amount is not paid by the 15th of the following month, a non-payment fee is applied to the account, and services may be disconnected.

Utility Rates

Annual Water Quality Report

(863) 291-5270

Click on the Point and Pay Image below to be connected with the City’s online payment center.

Convenience fees apply effective 11/1/2020

To open a new account, you will need:

1. Government-issued photo ID
2. Proof of Residence
   • Closing statement
   • Warranty deed
   • Lease signed by the property owner
3. Deposit – Please call to verify the deposit amount, (863)291-5270.

New services are processed (turned-on) between 8–10 a.m. daily, and someone must be at the location to access the building.