Utility Billing

Utility Billing is responsible for customer care, billing, arranging service calls, setting up new accounts, closing accounts, and collecting payments.

  • Bills are mailed on the 10th, and due by the 30th.
  • To avoid a $10.00 late fee, please make sure the account is paid by 4:30 p.m. on the 30th of every month.
  • If past due amount is not paid by the 15th of the following month a non-payment fee is applied to account, and services may be disconnected.

Utility Rates

Annual Water Quality Report

(863) 291-5270

Click on the Point and Pay Image below to be connected with the City’s online payment center.point and pay

To open a new account the following information is required:
  1. Government issued photo ID
  2. Proof of Residence
    • Closing statement
    • Warranty deed
    • Lease signed by property owner
  3. Deposit – Please call to verify the deposit amount, (863)291-5270.
New services are processed (turned-on) between 8-10 am daily and someone must be at the location to access the building.