On June 3, 2019 Finance Director Amber Deaton presented the Employee of the Quarter award to Rachel Puentes, Utility Billing Clerk.
“I am so proud to recognize an employee that has made a great impact on my department, Rachel Puentes. Rachel started at the City on January 6, 2016. She immediately improved our ability to provide better service to our customers, because she is bilingual. During her three years of employment she has demonstrated a desire to do things correctly, and timely. She has a great eye for detail and questions when something does not seem right. This attribute is what is getting her recognized this evening.
In March of this year, a customer tried to pay up their account with two hundred dollar bills. Rachel suspected they were fake. After confirmation from the bank, the police were notified. Not only was the $200 confiscated but an additional $300 was taking off the streets.
Rachel is a very direct individual which serves her well working with customers and with me. I never have to guess what is going on with Rachel. She is very open and honest. I am grateful she is a member of my staff and is very deserving of this recognition.”
Congratulations on being the Employee of the First Quarter.
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