Utility Billing

Utility Billing is responsible for customer care, billing, arranging service calls, setting up new accounts, closing accounts, and collecting payments.

  • Bills are mailed on the 10th, and due by the 30th.
  • To avoid a $10.00 late fee, please make sure the account is paid by 4:30 p.m. on the 30th of every month.
  • If the past due amount is not paid by the 15th of the following month, a non-payment fee is applied to the account, and services may be disconnected.

Utility Rate Sheet 21.22

Annual Water Quality Report

(863) 291-5270

Click on the Point and Pay Image below to be connected with the City’s online payment center.

Convenience fees apply effective 11/1/2020point and pay

To open a new account, you will need:

  1. Government-issued photo ID
  2. Proof of Residence
    • Closing statement
    • Warranty deed
    • Lease signed by the property owner
  3. Deposit – Please call to verify the deposit amount, (863)291-5270.

New services are processed (turned-on) between 8–10 a.m. daily, and someone must be at the location to access the building.