Privacy Policy

Thank you for visiting mylakealfred.com. www.mylakealfred.com and other domains/portals controlled by the City are offered as a service to the citizens of Lake Alfred and the general public.

Terms of Use and Conditions

By accessing this site and its content provided, the user hereby agrees to accept the following terms and conditions contained below to agree that this website will not be used for any unlawful activity.

Public Records & E-Mail

Under Florida law, e-mail addresses are public records. Do not send electronic mail to the City of Lake Alfred if you do not want your e-mail address released in response to a public records request. Instead, contact the appropriate agency in the city by calling 863-291-5270 or writing to 155 E. Pomelo Street, Lake Alfred, Florida 33850.

E-mail communications made through e-mail and messaging system links on this site shall not constitute legal notice to the City of Lake Alfred. E-mail directly to city staff may be used to address business issues and content on this site.

SMS (Text) Messaging terms and conditions

The City of Lake Alfred uses SMS text messaging from GOTO.com to remind utility customers that their bills are due to avoid disconnection.

SMS terms and conditions

• Your carrier’s messaging and data rates may apply.

• Messages will only be sent as a reminder that the utility bill is due.

• To opt out of receiving text messages from the City of Lake Alfred, reply with STOP to the unwanted text message.

• Carriers are not liable for delayed or undelivered messages.

• Contact (863) 291-5270 with any questions or concerns.

Privacy 

All records of the state or political subdivisions of the state are open for public inspection and copying, subject to certain exemptions. This policy and the right of individuals to be free from unauthorized governmental intrusion into their private lives, as provided in Article 1, Section 23, of the Florida Constitution, are the basis for this Internet Privacy Policy. When you use www.mylakealfred.com, you acknowledge that any personal information you provide is subject to Florida's Public Records Policy as stated in Chapter 119, Florida Statutes, and Article I, Section 24, of the Florida Constitution.

You do not have to provide personal information to visit this site, download its publications, or use e-mail communications or any other feature. The city collects no personal information about you when you visit this site unless you choose to provide this information. However, the city collects statistical data to track visitor use and site activity.

Americans with Disabilities Act (ADA) and Limited English Proficiency (LEP) / Title VI City Non-Discrimination Policy

It is the policy of the City of Lake Alfred to provide workplaces free from discrimination, harassment, and related inappropriate behavior. The City does not condone or tolerate any discriminatory behavior, harassment, or otherwise inappropriate when such behavior is based on an Individual's or group's race, color, national origin, religion, gender, marital status, age, disability, sexual orientation, genetic information, language, or other protected category.

Section 508 Law (29 U.S.C. '794d)

In 1998, Congress amended the Rehabilitation Act to require Federal agencies to make electronic and information technology accessible to people with disabilities. Inaccessible technology interferes with an individual's ability to obtain and use information quickly and easily. Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage the development of technologies that will help achieve these goals. The law applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. Under Section 508 (29 U.S.C. '794d), agencies must give disabled employees and members of the public access to information comparable to the access available to others. It is recommended to review the laws and regulations.

Cookies

The city's website uses cookies to track, authenticate, and monitor web traffic only. Cookies do not contain any personal identifiable information.

Choice

You may decline to participate in any activity that asks for information (e.g., surveys or e-mails). Your choice to not participate will not affect your ability to access information on the city's website.

Disclaimer Regarding Accuracy of Information

Visitors to and users of this site are advised that the information contained here is believed to be accurate. However, errors can occur. The city does not represent the completeness, accuracy, or timeliness of such information and the data or that such information and data will be error-free. If the information on the city's official printed documents differs from the information on this website, information on the city's official printed documents will take precedence. Visitors are encouraged to review the official version of all documents.

Online Payments and Related Transactions

The City of Lake Alfred prioritizes providing you with a secure online experience. We recognize that your information security is of the utmost importance and have devoted a great deal of effort to safeguarding your personal information.

Your online payment transactions are supported by a third-party vendor. These services are designed to ensure the privacy of your credit card information, name, address, e-mail, and other information you provide.

External Links Policy

The City of Lake Alfred may use external websites to provide users with additional information on related topics. The city has no jurisdiction and disclaims any responsibility for the accuracy of the information on such linked websites, any privacy policies, or any content on the websites that may affect your computer. Furthermore, providing a link by the city does not imply any endorsement of the persons or organizations on linked websites. It does not imply any endorsement of their views or the products/services they offer. It is the practice of the City of Lake Alfred that external links are limited to intergovernmental partnerships and require the approval of the City.

Although the city tries to ensure broken links do not exist, links to other Internet sites may have changed. If you encounter broken links, please report them to LBourgeois@mylakealfred.com so that they may be corrected.

City of Lake Alfred Mobile App – GoGov

The City of Lake Alfred uses GoGov, an online and mobile service request system, to power its mobile app and reporting forms. This application that allows the Lake Alfred community to report non-emergency-related issues such as potholes, code enforcement, or facility maintenance concerns. GoGov can be used via the web on a desktop computer, laptop, mobile phone, or tablet.

GoGov is a public application. The description you enter will be visible to city staff and become a public record. Your display name will also be visible to city staff unless you submit it anonymously. Code enforcement concerns require the name and address of the person making the complaint.

Protection of Minors

The city is concerned about protecting children's privacy. Per the Children's Online Privacy Protection Act, children under 13 should obtain their parent's permission before providing any information through this site. Most importantly, when children provide information through the city's website, it is only used to enable us to respond to the writer and not to create profiles of children.

Comments About our Website

If you have any questions or comments about the City of Lake Alfred's Website, please call 863-291-5270 or e-mail LBourgeois@mylakealfred.com